Internal systems
CRMs, portals, collections, records, workflows and tools for processes that do not fit a template.
Custom software + AI
Process detected
Operation mapped
Systems connected
ERP→Database→CRM
The same data everywhere
AI in the flow
“Match yesterday's payments and set aside whatever does not add up.”
The system proposes, a person approves
Operation connected
Automated processFull traceability
Humans in control
Strateia's second line
We design custom systems, AI agents and integrations around how your company actually works.
The problem
Your operation already has its own processes, tools and knowledge.
The problem shows up when the software forces you to change how you work, when your systems do not talk to each other, or when something critical ends up in a spreadsheet again.
That is when building makes sense.
What we build
CRMs, portals, collections, records, workflows and tools for processes that do not fit a template.
Agents that look up information, run processes and escalate the decision when a person has to step in.
ERP, CRM, PMS, billing, databases, internal APIs and WhatsApp, running as one system.
Conversational interfaces and tools to ask and analyse the operation with context.
From idea to production
Step 1 of 4 · Understand
We map processes, people, decisions and systems. What is done by hand, where it breaks and who decides what.
Step 2 of 4 · Design
We define where every piece of data comes from, which system owns it, who sees what and where a person steps in.
Step 3 of 4 · Build
We develop the system and connect the sources: ERP, CRM, databases, internal APIs and WhatsApp.
Step 4 of 4 · Operate
We put it to work, measure, correct and keep evolving it with your team inside.
Your software
The system can live under the infrastructure, the repositories and the ownership agreed with you.
Strateia can keep supporting its evolution with maintenance, support and new features.
Design, development and rollout of the system.
New features and integrations as the operation changes.
Maintenance, monitoring and incident response.
How we work
We understand how your company operates first. Then we build the technology.
The rollout continues until the system works inside the real operation.
Two paths
They are two different ways of working with Strateia. Worth knowing which one is yours before building anything.
For real estate, hotels and vacation rentals. It is implemented and run with your team, with the features each industry needs.
See OVER OS→When the process belongs to your company and does not fit a standard platform, it is designed and built from scratch, with your systems connected.
Frequently asked
Question not here? We answer it in the first session, or write to hola@strateia.mx.
No. The system is designed around your process, not the other way around: if something is done a certain way because that is how your operation works, that is how it gets built. What changes is the manual work holding it up today.
Yes. We work on top of ERP, CRM, PMS, billing, databases, internal APIs and WhatsApp so they run as one system. There is no need to throw away what already works.
The system can live under the infrastructure, the repositories and the ownership agreed with you. Strateia can keep supporting its evolution with maintenance, support and new features, and that is decided separately.
It gets adjusted. From the design we leave configurable what tends to move (steps, owners, deadlines and rules), and the rest comes in as evolution of the same system, without starting over.
On the infrastructure agreed with you. Your operating data is yours, and permissions are defined by role before the system goes into production.
Yes. When there is an internal team or a vendor, the design defines who runs what, which permissions each side has and how changes are handed over.
With a first session to understand the process, the systems involved and what the technology should solve, before talking about architecture or development.
OVER OS is our platform, already built, for real estate, hotels and vacation rentals: it is implemented and run with your team. Custom software is a system designed around your operation, for when what you need does not fit a standard platform.
Next step
In a first session we go through the process, the systems involved and what the technology should solve, before talking about architecture or development.
INITIAL DIAGNOSTIC · NO COMMITMENT