Vacation rentals · OVER OS™

More nights booked, more guests coming back

  1. Group inquiry

    WhatsApp · whole home

    “There are 8 of us, is the villa free in December?”

    Dates and rate quoted

  2. Before arrival

    Access instructions and local tips

    Sent 48 hours ahead

  3. Check-out day

    Review requestedOffer to return

    A guest who comes back

  4. Revenue · December

    Occupancy
    86%
    Average rate
    MXN $9,500

    Recommends raising the rate

Two pieces, one system

Where it starts

A whole home doesn’t sell like a hotel room

People renting a villa ask about groups, services and experiences, and compare dates and rates before deciding. OVER OS understands those conversations with a catalog built for whole homes and rules of its own for vacation rentals.

Revenue optimization system · Revenue

Average rate, RevPAR and occupancy, month by month

Revenue is identical to the hotel version: pace against last year, segments, rates, booking window and where to invest over the next 12 months.

What Revenue shows you

  • SummaryHow you’re pacing against last year and against your budget.
  • BreakdownsRevenue, split so you can see where it comes from.
  • SegmentsWhich type of guest brings in each share of revenue.
  • RatesYour average rate and how it moves.
  • Occupancy calendarWhich nights are full and which aren’t.
  • Booking windowHow many days ahead your guests book.
  • Where to investWhat’s worth doing in each of the next 12 months.

Where to invest

For each of the next 12 months, one of three decisions

Push advertising Raise the rate Do nothing

Example reading. Yours is calculated from your bookings.

It uses no marketing data at all: it comes from your bookings and your room count. It recommends; it doesn’t change rates. Your team approves the decision.

Switches on with your PMS bookings or with your history uploaded as a file

What OVER OS does for your operation

Built for villas and whole homes

Each module, with the problem it solves. When one depends on something on your side to switch on, its card says so.

To sell

Whole-home conversations

People renting a villa don’t ask what hotel guests ask.

Bookings, rates, experiences, groups, services and existing reservations.

Vacation rental rules

Hotel rules don’t fit a house.

Business rules built for vacation rentals, not inherited from a hotel.

Booking recovery

Whoever checked dates and didn’t book is lost.

An agent reaches out to finish the booking.

Direct bookings

Past guests come back through a booking platform.

An agent sends them offers to book directly with you.

For the stay

Before arrival

Arrival instructions get sent by hand, one by one.

An agent sends access instructions and local tips 48 hours ahead.

Extra services

Early check-in, transfers and experiences go unoffered.

An agent offers early check-in, late check-out, transfers and experiences.

Reviews

Asking for a review gets forgotten.

An agent asks on check-out day, with the direct link.

Connection with multiple PMSs

Quoting by hand loses bookings.

With your PMS, the agent quotes and creates the booking; without a connection, it builds the link to your booking engine.

With judgment

What the system never decides alone

AI takes care of your guests. Rates and decisions stay with your team.

Revenue recommends, it doesn’t change rates

Where to invest proposes what to do each month. Your team approves the decision.

The AI knows when to hand over

When the guest is ready to book, or when it’s not its call, the conversation goes to a person.

Without a connection, the agent doesn’t make up availability

It builds the link to your booking engine with the dates filled in, and tells the guest that’s where price and availability are confirmed.

The assistant never sends anything on its own

Whatever it writes with your data, a person confirms before it goes out.

Industries

OVER OS for each type of business

Frequently asked

What operators ask us

Don’t see your question? We’ll answer it in the diagnostic, or write to hola@strateia.mx.

Does OVER OS work for vacation rentals or only for hotels?

It has its own setup for vacation rentals: conversations built for whole homes, business rules of its own and agents configured per operation. It isn’t the hotel version with a different name.

What does Revenue measure for a villa or whole home?

The same as for a hotel: average rate, RevPAR, occupancy, pace against last year, segments, rates, booking window and where to invest over the next 12 months. It’s fed by your PMS bookings or by your history uploaded as a file.

Does it connect directly with Airbnb, Vrbo or Booking.com?

There’s no direct integration with those platforms. If your PMS receives those bookings, they reach OVER OS through it.

Does the AI agent serve guests in English?

Yes. The sales agent replies in the guest’s language, Spanish or English, waits for them to finish typing and checks your operation’s knowledge base to answer.

Next step

30 minutes that change how you see your operation

  • An audit of your channels and current follow-up
  • We identify where your revenue is leaking
  • The OVER™ Method applied to your case
  • A demo of OVER OS™ with your vacation rental operation
Book my diagnostic

NO COST · NO COMMITMENT · 30 MINUTES