Real estate and developers · OVER OS™

More sales, less paperwork

  1. New prospect

    Inmuebles24 · WhatsApp

    “Is the 2-bedroom still available?”

    Tour booked, Saturday 11:00

  2. Payment verified

    Unit
    Tower B · 1204
    Deposit
    MXN $50,000

    CEP saved · Banxico

  3. Buyer file

    PLDIDCURPAddress

    Complete before signing

  4. Deed signing

    Notary signing · October 12

    Agent commission calculated

Two pieces, one system

Intelligent sales agent

No prospect is left without an answer

It answers WhatsApp instantly, qualifies, books and hands the conversation to an agent when the prospect is ready. On the same number, a collections agent and a service agent take care of buyers.

See the agents→ Time-saving system

Less time per sale, from reservation to deed

Payments verified with their CEP, buyer files with AML (PLD), contracts, commissions and deed signing in one system. And buyers check their own account in Mi casa instead of asking your team.

See CEP and PLD→

Where it starts

The sale doesn’t end at signing

Between the reservation and the deed there are months of installments, receipts, documents and questions arriving on WhatsApp to different people. OVER OS puts it all in one system: from the ad that brought in the prospect to the last payment.

A sale in OVER OS

From the first message to the deed

This is the day-to-day at your firm: the system alerts, the agents respond and every step of the sale lands where it belongs.

  1. Buying-intent alert on the sales agent’s phone
    01

    A prospect comes in

    The sales agent gets a phone alert the moment someone shows buying intent.

  2. WhatsApp conversation inside OVER OS
    02

    The AI agent responds

    The AI agent replies instantly, qualifies and books. The sales agent sees the whole conversation.

  3. Payment plan calculated when a unit is reserved
    03

    The unit is reserved

    On reservation, the payment plan builds itself: down payment, installments and due dates.

  4. The agent confirms a transfer and leaves an internal note
    04

    Every payment, verified

    The buyer sends the receipt on WhatsApp. The system confirms it with Banxico and keeps its CEP.

  5. Buyer file with one expired document
    05

    The buyer file, complete

    ID, CURP, tax certificate and PLD in one place, with a heads-up before anything expires.

  6. Documents of a sale with the signed purchase agreement
    06

    Contract ready to sign

    The contract comes out of your lawyer’s format with the buyer’s details already filled in.

  7. Deed-signing board by stage
    07

    Deed signing moves forward

    Each sale at its stage, with who owns the next step and how much money is waiting on the deed.

  8. Mi casa buyer portal with the signing appointment
    08

    The buyer sees their own

    In Mi casa they check their payments, documents and signing appointment without asking your team.

Real OVER OS screens. Data is blurred.

AI agents

Sales, collections and service on the same WhatsApp

The system decides who answers each message. A buyer who writes about an installment and about a leak gets answers from two different agents, and the thread shows which one said what.

Talks to prospects

Sales

A prospect who waits goes elsewhere.

It answers, qualifies and books, and hands the conversation to an agent when the prospect is ready to close.

Talks to buyers who owe

Collections

Chasing installments wears your team down.

It reminds buyers of the installment, says where to deposit and receives the receipt. It never negotiates.

Talks to buyers

Service

Buyers keep writing after they buy, and a lot.

It handles handover, deed signing and reports, and when it can’t, it hands the conversation to a person.

Specialized agents that help you sell and save time on admin: qualification, scheduling, post-visit, cold lead, pre-sale, closing, collections and customer service. Each one is configured for your operation: script, tone, what to ask and when to hand over to a person.

Payments and compliance

Every peso with its CEP. Every buyer with their file.

In a real estate sale, knowing where the money came from and who paid it isn’t optional. OVER OS verifies every transfer with Banxico, keeps its CEP and builds each buyer’s file with the documents your anti-money laundering (PLD) process requires.

CEP · Banxico

Every transfer verified, with its official receipt

  • The buyer sends a photo of the transfer and the system confirms it with Banxico.
  • It keeps the CEP with its tracking key, the sending bank and the receiving account.
  • It warns you if the bank returned the money or if that receipt had already been validated.
  • No payment is applied on its own: a person decides which installment it goes to.

PLD · Anti-money laundering

Each buyer’s file, complete before signing

  • PLD form, ID, CURP, tax status certificate and proof of address in one place.
  • You decide which documents to request, development by development.
  • It alerts you 30 days before a document expires.
  • And every payment arrives by verified transfer: the trail of where the money came from stays on file.

Each developer defines its own document list

What OVER OS does for your development company

Everything between the first message and handover

Each module, with the problem it solves. When one depends on something on your side to switch on, its card says so.

To sell

Units with a public listing

Agents send outdated prices on WhatsApp.

Every unit with its own link and today’s price.

Real estate portals

Portal leads land in an inbox nobody checks.

Inmuebles24, Lamudi and Vivanuncios flow straight into your inbox.

Each development’s brand

Everything you share looks the same, whatever the project.

Listings and statements go out with each development’s logo.

Business rules

Every developer sells differently.

Ready-made business rules to fit the system to how you sell.

To collect

Collections

Nobody knows who owes or since when.

Your full receivables, with what needs doing today.

Switched on per account

Payment verification with CEP

A fake or bounced receipt passes as good.

Every transfer is checked against Banxico and its CEP is kept on file.

Payment reminders

Collecting by hand, one installment at a time, doesn’t scale.

Reminders before and after every due date, and never more than one message a day per buyer.

Requires your WhatsApp messages approved by Meta

Promissory notes

Promissory notes are drafted by hand and get lost.

Numbered in sequence, with their details locked when issued.

To look after the buyer

Mi casa

Buyers ask the same thing on WhatsApp every month.

They check their balance, payments, documents and construction progress in their own portal.

Switched on per account, with your privacy notice and each buyer’s email

Buyer assistant

The same old questions keep your team busy.

It answers with each buyer’s own data, and passes anything sensitive to a person.

Lives inside Mi casa

Announcements

Telling every buyer means sending hundreds of messages.

One announcement per development, and you know who read it.

Lives inside Mi casa

After-sales

Warranty reports arrive scattered and nobody follows up.

Every report with a folio, photos and its warranty counted from handover.

Switches on together with Collections

To close and manage

Contracts

Filling in contracts by hand takes hours and breeds errors.

They come out of your lawyer’s forms with the buyer’s details already in.

E-signature requires your Mifiel account

Buyer file and PLD

The missing document shows up on signing day.

You know what’s missing and what expires, PLD form included, with 30 days’ notice.

Each developer defines its own document list

Commissions and deeds

Commissions live in a spreadsheet nobody understands.

Commissions, splits and deed signing step by step, with each channel’s real return.

Management

Leadership decides with month-old numbers.

Sales pace, inventory and bridge loan, up to date.

With judgment

What the system never decides alone

AI answers and collects. Anything that moves money or affects a buyer is confirmed by a person.

No payment is applied on its own

Even when Banxico confirms the transfer to the cent, a person decides which installment it goes to.

Collections never negotiates

Extension, discount or arrangement: the agent hands the conversation to a person without answering.

Respectful collections, within set hours

It only starts contact Monday to Saturday, 8:00 to 20:00. And certain phrases are banned, such as credit bureau, seizure or lawsuit, and nobody can remove them.

It never gives the full account number

It shares bank, account holder, last digits and reference. The full CLABE is confirmed by the buyer’s agent.

Construction progress comes with its date

Buyers see the development’s progress, always with its cut-off date, and never one older than three months.

What buyers send gets reviewed

A receipt or document uploaded from Mi casa goes into review. If it’s rejected, the buyer sees why.

Industries

OVER OS for each type of business

Real estateAn intelligent sales agent and a time-saving system, from reservation to deed.You are here
HotelsAn intelligent sales agent and a revenue optimization system, connected to your PMS.See OVER OS for hotels → Vacation rentalsAn intelligent sales agent and a hotel’s revenue optimization system, built for whole homes.See OVER OS for vacation rentals →

Frequently asked

What developers ask us

Don’t see your question? We’ll answer it in the diagnostic, or write to hola@strateia.mx.

Is OVER OS only for pre-sales?

No. It works the same for pre-sales and finished inventory, for brokerages and developers alike: every unit has its listing with today’s price, leads from portals and campaigns arrive in one inbox, and after the sale the same system handles payments, contracts, the buyer file, deed signing and after-sales.

How are buyer payments verified?

The buyer sends a photo of the transfer and the system checks with Banxico that the money reached the developer’s account, and keeps its CEP with the tracking key. No payment is applied on its own: it stays pending until a person decides which installment it goes to.

Does OVER OS help with anti-money laundering (PLD)?

It helps you keep the paperwork in order. Each buyer’s file holds their PLD form, ID, CURP and tax status certificate, following the document list you define, and alerts you 30 days before any of them expires. On top of that, every payment is verified with Banxico and its CEP is kept on file. Filing notices with the authorities is still done by your compliance officer.

Can AI follow up on collections?

Yes, with a collections agent that only talks to buyers with a balance: it tells them how much they owe, where to deposit and receives their receipts. It only starts contact Monday to Saturday, 8:00 to 20:00, never negotiates extensions or discounts and never applies a payment: a person confirms it.

What does the buyer see in Mi casa?

What they owe, what they’ve paid, their contracts, copies of their promissory notes, their documents and their home’s construction progress. They sign in with their link and a six-digit code, no password, and from there they send receipts and file reports with photos and a folio. Mi casa is switched on per account.

Which real estate portal leads does it receive?

Leads from Inmuebles24, Lamudi and Vivanuncios, through email forwarding. The system tells apart who requested information from who only viewed the phone number and, if the prospect already wrote on WhatsApp, attaches the lead to that conversation instead of duplicating it.

Next step

30 minutes that change how you see your operation

  • An audit of your channels and current follow-up
  • We identify where your revenue is leaking
  • The OVER™ Method applied to your case
  • A demo of OVER OS™ with your development company
Book my diagnostic →

NO COST · NO COMMITMENT · 30 MINUTES